Privacy Policy

Effective Date: August 27, 2026

Moonlit Marina Systems LLC (“Moonlit,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and use.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit moonlittechnology.com, use our software or services, make reservations, interact with participating marina or charging infrastructure operators, or otherwise communicate with us.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name

• Email address

• Phone number

• Billing or contact information

• Account credentials

• Reservation details

• Marina, dock, slip, or charging station preferences

• Payment-related information

• Messages, inquiries, or customer support communications

We may also collect information automatically when you use our website or services, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time and date of access

• Referring website

• Usage activity

• General location information

• Technical and diagnostic information

2. Payment Information

Payment transactions may be processed through third-party payment providers.

Moonlit may receive transaction-related information such as payment status, billing name, amount paid, and transaction identifiers, but full payment card details may be handled directly by the payment processor.

Third-party payment providers process information according to their own privacy policies and security practices.

3. Reservation and Facility Information

When you make or manage a reservation, we may collect information relating to:

• Reservation dates and times

• Marina or facility location

• Slip, dock, charging station, or resource selected

• Arrival and departure details

• Booking status

• Customer account information

• Facility usage

• Check-in information

• Pricing and payment history

This information may be shared with the marina, facility operator, or other business responsible for fulfilling the reservation.

4. How We Use Information

We may use personal information to:

• Provide and operate our services

• Create and manage user accounts

• Process and manage reservations

• Support payments and billing

• Confirm bookings and send transaction-related communications

• Manage availability and scheduling

• Provide customer support

• Improve our website, software, and user experience

• Analyze platform usage and performance

• Detect fraud, abuse, or security threats

• Maintain system security

• Develop new features and services

• Communicate service updates

• Comply with legal obligations

• Enforce our Terms & Conditions

5. How We Share Information

We may share information with parties that help us provide our services, including:

• Marina and facility operators

• Payment processors

• Hosting and cloud service providers

• Software and technology vendors

• Analytics providers

• Customer support providers

• Professional advisors

• Legal or regulatory authorities where required

We may also share information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not sell personal information in the ordinary sense of exchanging it for money.

6. Marina and Facility Operators

Moonlit provides software used by independent marina and facility operators.

Those operators may receive personal information needed to manage bookings, payments, customer accounts, check-ins, facility access, and other operational activities.

A marina or facility operator may have its own privacy practices. Moonlit is not responsible for an operator’s independent use of information outside our platform.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep our website functioning properly

• Remember user preferences

• Understand website traffic

• Improve performance

• Analyze how visitors use our services

• Support security and fraud prevention

Some cookies may be placed by third-party providers.

Where required by law, users may be given choices regarding non-essential cookies.

Additional information may be provided in our Cookie Policy.

8. Analytics

We may use analytics tools to understand how visitors interact with our website and services.

These tools may collect information such as device details, browser information, IP address, session activity, pages viewed, and interaction patterns.

We use this information to improve performance, usability, and service quality.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain business and transaction records

• Resolve disputes

• Enforce agreements

• Meet legal, accounting, or regulatory obligations

• Protect security and prevent fraud

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request a copy of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

These rights may be subject to legal exceptions.

To make a privacy request, contact us at chris@moonlittechnology.com.

We may need to verify your identity before completing a request.

12. Marketing Communications

If you receive marketing communications from us, you may unsubscribe using the instructions included in the message or by contacting us.

You may still receive transactional or service-related communications, such as reservation confirmations, billing notices, or security alerts.

13. Children's Privacy

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Third-Party Links and Services

Our website or platform may contain links to third-party websites, applications, payment processors, or other services.

We are not responsible for the privacy practices, security, or content of third-party services.

We encourage users to review the privacy policies of those services before providing personal information.

15. International Users

Our services may be accessed from outside the United States.

If personal information is transferred across borders, we may use safeguards or other mechanisms required by applicable law.

By using our services, you understand that information may be processed in jurisdictions different from your own.

16. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under state law.

Depending on your state and whether applicable legal thresholds are met, these may include rights to access, correct, delete, or obtain a copy of personal information, and rights relating to certain forms of data sharing or targeted advertising.

Requests may be submitted by contacting us at chris@moonlittechnology.com.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

When we update this policy, we will revise the effective date at the top of the page.

We encourage users to review this Privacy Policy from time to time.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Moonlit Marina Systems LLC
2825 E Cottonwood Parkway, Suite 500
Salt Lake City, Utah 84121
United States

Email: chris@moonlittechnology.com
Website: moonlittechnology.com